Membership Advisor

Location:
Dudley
Position:
Membership Advisor
Salary:
£8.30 p/h + benefits
Date Posted:
15 Apr 2019
Closing Date:
22 Apr 2019
Vacancy Type:
Permanent
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About the Role
One thing our members have in common is that they all have goals- whether it’s to run a marathon, lose weight for a holiday, get fitter, beat their friends at tennis, see their child swim their first length unaided, or eat more healthily.  For our members being part of David Lloyd is about being part of a club that fits their life, where they can enjoy a breadth of quality facilities delivered with a genuine passion for service and an obsessive attention to detail.

Our Membership Advisors have excellent attention to detail and are capable of multi-tasking.  They own our member administration process, so that all signatures, payments and identifications are complete and up-to-date.

Having sound communication skills is essential in order to communicate with members by phone, email or letter. So as well as being a detail-hungry professional, you'll also need to be approachable, friendly and diplomatic when dealing with problematic situations.

If any of our members do become dissatisfied in any way, you'll work with the Sales Manager and the Member Relations Manager to create useful intelligence on the situation and work to resolve it as soon as possible.

So, what is it like to work for a ‘Sunday Times Best Big Company?’ ....In one word - ‘FUN’!

We are thrilled to be ranked in the Sunday Times 25 Best Big Companies To Work For 2018! This accolade serves to reinforce our commitment to our team members and proves how great it is to work for David Lloyd Leisure. So, what can you expect if you join us?

You will have access to a wide range of benefits including FREE Club memberships for you and your partner. This benefit means you can enjoy all that our Clubs in the UK and Europe have to offer in the company of your nearest and dearest. In addition to this you will also receive 6 friends and family discounted memberships to really treat your friends. On a day to day basis you will find yourself working in a state-of-the-art environment surrounded by friendly and passionate colleagues. But most of all, working for us is about having fun. We aim to provide a happy, inviting and safe culture where our ‘We Play’ value is brought to life each and every day. So if you want to come and join the premium name in the leisure and fitness industry please click on the link and apply, a career with us could be just what you are looking for.

 

 

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