Our Values
Passion to Serve
We all have genuine passion, enthusiasm and energy to serve our members and make a real difference. We lead the business by seeing it through our members’ eyes and actively seeking opportunities to listen and take action.
Will to Win
By bringing our A-game every day, we work together to deliver stunning results and make winning happen.
Freedom to Succeed
We make the best decisions for the business close to the member. We give each other the confidence, trust and support to succeed and fail.
Edge
We do the right thing, not the easiest thing.
We Play
We create a positive, energetic environment and actively seek out ways to have fun whilst working with each other and with members.
Thank You
We recognise great performance and team members who have gone the extra mile. We thank our teams and individuals personally and we celebrate success.